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Works just as intended. No complaints. If you're looking for a plain vanilla workhorse, this is for you. No fancy bells and whistles, just does what it is supposed to.
The Urn is perfect size for my small home. Its perfect for dinner parties and get togethers. I take it to my church meetings and it makes the coffe fast and keeps it warm. Great product.
GE\REAT COFFEE POT FINALLY MAKE ENOUGH FOR ME AND WIFE PLUS EASY TO USE West Bend 58030 12-30 Automatic Party Perk
These are very sturdy, and I expect they will last for decades. Got two of these for a small private school. They serve both teachers and parents on a daily basis. I was encouraged by the other positive reviews I found, and the fact that these are made in USA was a plus too. Get two. The 12-30 cups size is not too big, not too small - both of ours fit on a kitchen countertop underneath a standard height cupboard.
Nothing is perfect, but so far these have lived up to our expectations. We use one for hot water only, the other for coffee. On the downside, after about 4 hours, the coffee will start to taste burnt if left plugged in, and the plastic coffee strainer does let in a few more coffee grounds than a paper filter, but that's the nature of percolated coffee. I find the two-handed spout design is safer and harder to mess up than one-handed designs. I did a fair amount of research before I purchased these, and we wanted something good that would last. A good product that makes good reliable coffee at a good price.
:-)
The cocoa was usually in the pot for less than 25 minutes at most, and we had made it a maximum of 8 times when, without warning, it overheated. Okay, this is a "coffeemaker," but it is titled an "automatic party perk" and we purchased it to heat water for hot chocolate. I have seen mulled cider and cocoa served from similar percolators many times, so I don't think we are the only ones who have planned to use the 58030 in this way.Our method was to get the water hot, then stir in hot chocolate mix and serve. There was the smell of burning plastic and even the cord began to get hot, so we unplugged it and found the bottom covered with blackened residue--this with many cups of water still inside.In talking to the customer service rep--a very pleasant, very helpful young woman--we were led to page 5 of the manual where there was a statement saying "Other than making coffee or heating water, no other liquid should be heated in coffeemaker as damage to heating unit can occur." This danger was not noted in the three pages of heavily stressed warnings that started out the booklet, and there is no other reference on packaging, etc., to the need to avoid using these "party perks" for things like hot chocolate or even mulled cider. Since this very nearly caused a fire, I believe that the comment should be moved up to the warning section and a statement should be added to the packaging to alert potential customers "This product is to be used only for coffee and hot water." Very disappointing--and scary--that a company as reputable as West Bend would be allowing such a potential hazard to be so little noted.
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